Senior Product Mgr-Wholesale Lending & Sales Enablement AI platform

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Regular or Temporary:

Regular

Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This role is a Senior Product Owner in the Scaled Agile Framework who partners with product managers to balance business, technology and design priorities to deliver brand-defining product and service experiences. The position requires the ability to understand strategic impacts but concentrates on the day-to-day details in order to ensure tactical execution.

NOTE:

In some Agile teams, there may be Product Owners from both the Business and the Tech side. In that case, the role will remain the same and there is joint accountability for the Agile team's results. In rare instances, where the business cannot provide a PO, a Tech PO could step in to fulfill the responsibilities.

The Senior Product Owner is responsible for executing the strategy for their area of responsibility based on client and company needs, which can include client experience, back office processes or systemic processes outside the client journey. They are a key resource in backlog management for the teams. The Product Owner works hand-in-hand with Product Managers to translate the product vision into epics and features that can be actioned by the delivery teams.

The work will span the entire delivery process; from assisting with identification of areas for improvement, to more detailed work in authoring user stories, working closely with technical leads/scrum teams to ensure the solution effectively addresses experience priorities while maintaining technical integrity, and overseeing tactical execution of efforts. The Senior Product Owner is expected to be a thought leader in delivering complex technology projects to market.

Taking a holistic perspective, this position will be responsible for delivering the experience across all relevant pieces within their assigned area of responsibility.

The Senior Product Manager - Wholesale Lending & Sales Enablement AI Platform is responsible for defining and executing the strategy, roadmap, and delivery of Truist's Wholesale Lending & Sales Enablement AI-powered platform focused on automating and augmenting Wholesale Banking workflows through agentic AI, intelligent orchestration, and human-in-the-loop decisioning. This role partners closely with business leaders, technology teams, data and AI specialists, risk and compliance stakeholders, and external vendors to identify high-value use cases, prioritize investments, and deliver scalable AI capabilities that improve productivity, client outcomes, and operational efficiency.

The ideal candidate combines strong product management expertise with a passion for emerging AI technologies, leading cross-functional teams to translate business opportunities into measurable results while establishing governance, adoption, and long-term platform growth. The role will serve as a key leader in advancing the organization's AI-first transformation strategy and expanding the platform as an enterprise capability.

Additional

Preferred Qualifications:

Consulting Background

AI Certifications / Experience

Wholesale Banking Experience - Sales, Commercial Lending, Payments, Process Optimization

Product Management Experience

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. May assume broad responsibility for components of a complex initiative, provide the direction or vision for a group of scrum teams related to their business solution, and/or be called upon to solve highly complex or highly technical problems.

2. Lead their delivery team's priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision defined by product management.

3. Align with product managers to clearly articulate product strategy to the delivery team.

4. Deliver new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities.

5. Author and maintain the team's backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities.

6. Perform triage on critical issues, escalating as necessary, and…