Commercial Technology Manager
Listed on 2026-07-17
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IT/Tech
Business Systems & Technology Analysis, IT Business Analyst, Data Analyst
We'relooking for a commercially minded technology leader to own and evolve
Enpro'ssuite of commercial applications across the customer lifecycle spanning from demand generation to cash. You'll manage a portfolio that spans CRM, e-commerce, order automation,Mar Tech, and Product Information Management (PIM) with responsibility for platform strategy, vendor relationships, cross-functional delivery, and team leadership.
This is a high-impactrolesteering technology strategy and business alignment. You'll work closely with Sales, Marketing, Operations, and Finance stakeholders to ensure that our commercial technology stack drives efficiency, customer experience, and scalability in a B2B environment.
What You’llDo:Key Accountabilities and Outcomes
- Own the IT strategy, roadmap, and lifecycle management for all commercial applications including but not limited to CRM, E-Commerce, Order Management, ensuring adoption, data quality, and business alignment
- Support Mar Techplatforms (e.g., Hub Spot) in partnership with Marketing to enable effective demand generation and campaign execution
- Own the Product Information Management (PIM) platform, ensuring accurate, complete, and syndicated product content across all commercial channels
- Own and prioritize high-value AI use cases across CRM, Mar Tech, eCommerce, and PIM (e.g., predictive insights, personalization, AI-assisted content) to drive measurable commercial outcomes
- Partner with Data & Analytics and Security teams to enable responsible, scalable AI capabilities embedded within the commercial technology stack
- Partner with commercial and IT leaders to identify capability gaps and prioritize the commercial tech roadmap based on business value
- Lead agile delivery of enhancements, integrations, and new capabilities across the commercial application portfolio
- Define and manage integration architecture between commercial applications
- Foster a collaborative, delivery-oriented team culture setting clear goals, developing talent, and celebrating wins
- Build and maintain strong relationships with IT Architecture, Data & Analytics, and Security teams
- Own vendor relationships, contracts, and SLAs for commercial application platforms
- Evaluate and recommend new technologies or platform consolidations to improve capability, reduce complexity, and optimize cost
- Establish governance frameworks for data, configuration, and access management across commercial systems
AtEnpro, our values of Safety, Excellence, and Respect guide how we work, collaborate, and grow. In this role, you will have opportunities tolivethese values every day by creating safe environments, driving meaningful results, and building respectful relationships.
SafetyChampion a culture of safety by embracing theEnpro
Safety Pledge in everything you do. Look for ways to improve safety in your work, your team, and the broader organization, because safety starts with each of us.
Bring your full self to work. Focus on creating value, driving innovation, and continuously improving how we work.
RespectCreate space for every voice to be heard. Foster a workplace built on mutual respect, where people feel valued and empowered to contribute to both personal and organizational success.
What You’ll Bring :Required Qualifications
- 5+ years of experience in commercial application management, product ownership, or commercial IT leadership
- Experience in industrial technology or manufacturing
- Familiarity with ERP integration patterns (SAP, Oracle, or similar) in a commercial context
- Demonstrated experience managing multiple CRM platforms (e.g., Salesforce, Hub Spot, Zoho, Fresh sales) in a B2B environment
- Working knowledge of e-commerce platforms, order management systems, and/or CPQ solutions
- Familiarity with Mar Tech stack management (marketing automation, campaign platforms, analytics)
- Experience with PIM platforms (Syndigo, Salsify, Informatica MDM, or equivalent)
- Proven ability to lead cross-functional projects and manage stakeholders at multiple organizational levels
- Understanding of quote-to-cash business processes in a complex B2B setting
- Strong problem-solving and analytical skills; comfortable using data to…
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