Technical Account Manager Uptime; Hybrid
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-18
Listing for:
Luxer One
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
-
Sales
Job Description & How to Apply Below
Luxer One in Charlotte, NC is seeking a Technical Account Manager to own the technical relationship and system health for all assigned accounts, ensuring customers maximize value from the Luxer One platform. You will lead onboarding, monitor uptime, troubleshoot, and escalate to Engineering or Product when needed.
You will identify upsell opportunities, support expansion proposals with Account Executives, maintain CRM and technical documentation, and collaborate across teams to uphold SLA
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