More jobs:
Advanced Network Support Engineer; LAN/WAN
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-22
Listing for:
Time Warner Cable
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Support, Network Engineer
Job Description & How to Apply Below
Time Warner Cable is looking for Advanced Product Support Agents in Charlotte, NC. This role provides advanced technical support via telephone for high‑end customer networks, including Metro‑Ethernet and PRI phone service. Candidates will assist IT staff, provide proactive network alerts, and work with NOC teams.
The ideal candidate has a Bachelor’s degree, 2-5 years of LAN/WAN troubleshooting experience, and must hold a CCNA certification. This position requires availability for 24/7 operations and may involve on-call rotation.
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