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Hybrid IT Help Desk Specialist II - Frontline Support
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-29
Listing for:
Intelliguard Group, LLC
Full Time
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Intelliguard Group, LLC is seeking a hands-on Help Desk Support Specialist to be the first point of contact for end-user technology issues. You will troubleshoot hardware, software, email, and connectivity while coordinating with senior IT staff or external vendors on server, network, and security infrastructure.
You will own the end-user experience and keep clear documentation of incidents and resolutions.
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