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Desktop Support Technician

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Concero
Full Time position
Listed on 2026-07-29
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

We are hiring a Desktop Support Technician for 2nd shift. This role will be responsible for providing critical IT support for our employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Respond to all IT Help Desk communications to resolve issues.
  • Update internal users' software and applications.
  • Work together as a team with the IT Department to accomplish goals.
  • Develop training material for employees on new hardware and software.
REQUIRED SKILLS
  • B.S. in Computer Science, or STEM related education, or equivalent experience.
  • Experience with managing devices remotely using Remote Desktop Sessions.
  • Experience with Windows & M365 administration.
  • Experience with setting up basic LAN networks.
  • Must be able to multi-task.
  • Must be able to work without direct daily supervision.
  • A team player looking to accomplish company goals with hard work and a positive attitude.
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