AI Governance Testing and Monitoring Program Manager

Vanguard is seeking an experienced Technical Program Manager to lead the strategy, operating model, and execution of the GenAI Testing & Monitoring Program, a critical component of Vanguard's Responsible AI Framework. This leader will provide single-threaded accountability for Vanguard's AI Testing & Monitoring capability, including pre-deployment testing, Trusted AI Assessments, AI guardrails, and production monitoring. The role is responsible for leading a team of specialists while coordinating across business, technology, security, risk, privacy, compliance, legal, and Enterprise Security & Fraud (ES&F) partners to enable the safe, secure, and compliant adoption of AI  TPM will drive both strategic direction and day-to-day execution, ensuring testing and monitoring capabilities evolve alongside business needs, regulatory expectations, and emerging AI risks.

This opportunity is hybrid (in office Tues-Wed-Thurs).

• Provide single-threaded accountability for Vanguard's enterprise AI Testing & Monitoring capability across the Responsible AI lifecycle.
• Lead and develop a team responsible for advancing testing, monitoring, and AI assurance capabilities.
• Define and execute the strategy, roadmap, operating model, and success metrics for AI testing, guardrails, and production monitoring.
• Partner with ES&F to operationalize Trusted AI Assessments and ensure assessment outcomes are incorporated into governance decisions, risk management processes, and deployment readiness requirements.
• Lead the evolution and adoption of Vanguard's AI Guardrails Program, including standards, effectiveness measurement, automation, and continuous improvement.
• Define and operationalize production monitoring capabilities, including risk indicators, issue escalation, remediation tracking, and governance reporting.
• Coordinate across business, technology, governance, privacy, compliance, legal, security, and platform teams to drive consistent implementation of Responsible AI testing and monitoring requirements.
• Translate regulatory, policy, and risk management expectations into scalable and sustainable operational capabilities.
• Provide executive reporting on program effectiveness, AI risk trends, monitoring outcomes, and capability maturity.
• Support audits, regulatory reviews, and governance forums through clear evidence, reporting, and traceability.
• Participates in special projects and performs other duties as assigned.

• Minimum of eight years of progressively responsible and related business experience, with at least four years of technical project management experience.
• Experience working across multiple functions to deliver enterprise-scale capabilities in regulated environments.
• Strong understanding of AI, technology risk, governance, security, privacy, or compliance practices.
• Previous people‑leadership experience.
• Undergraduate degree in related field (Computer Science, Engineering) required.

• Experience with AI governance, Responsible AI, model risk management, technology risk, or AI assurance programs.
• Familiarity with AI testing, guardrails, observability, monitoring, or operational controls.
• Knowledge of emerging AI regulatory and compliance requirements.
• Experience implementing enterprise governance frameworks, controls, or monitoring solutions.
• Graduate degree

Vanguard is not offering visa sponsorship for this position.

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.