Contracting & Procurement Data Analytics Specialist Senior

## Contracting & Procurement Data Analytics Specialist Senior Apply locations:
Charlotte-Mecklenburg Government Center time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
August 7, 2026 (13 days left to apply) job requisition :
JR104227

Department:
Contracting and Procurement Department Salary: $85,288.00 - $ Commensurate with Experience
** Welcome to the City of Charlotte
** Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:
* Attracting and retaining a skilled and diverse workforce
* Valuing teamwork, openness, accountability, productivity, and employee development
* Providing all customers with courteous, responsive, accessible, and seamless quality services
* Taking initiative to identify, analyze, and solve problems
* Collaborating with stakeholders to make informed decisions
** SUMMARY
* * Provides advanced procurement and compliance data management and analytical services to support the Procurement ERP, E-procurement and other data/technology matters for Contracting & Procurement (C&P) to support organizational decision-making, operational improvement, and strategic initiatives. The C&P, ERP Support Specialist, is responsible for supporting end users, troubleshooting system issues, and driving process improvements related to the organization’s ERP platform (i.e., Workday) and designated E-procurement system.

This position ensures the accuracy, efficiency, and compliance of procurement related workflows, reporting, and data within Workday, E-procurement System, B2G and other designated C&P systems as assigned. This position will act as the primary point of contact for help desk request, data management and serve as the main point of contact for help desk request and serve as a liaison between Procurement, IT/Workday, E-procurement Administrators and other C&P system needs.

Designs and implements data analytics, research, and evaluation projects that transform data into actionable insights and support collaborative problem-solving across the organization.
** MAJOR

DUTIES AND RESPONSIBILITIES:

*** Provide data management and analytics services to support organizational needs and initiatives
* Transform data into actionable insights through analysis, visualization, and reporting
* Respond to help desk requests related to Procurement functions in Financial (i.e., Workday) and E-procurement systems.  Includes providing end-user training, identifying and coordinating workflow enhancements, developing, modifying C&P reports and investigating & correcting data entry or transactional errors.
* Collaborate with technical teams to design and implement system improvements.
* Document recurring issues and recommend process solutions.
* Monitor system updates and releases to assess potential impacts on Procurement processes.
* Support compliance and audit requirements through accurate reporting and data integrity.
* Apply a range of analytical techniques including statistical analysis, data visualization, business process modeling, program evaluation, and related methods
* Design and execute data-driven projects that support decision-making and improve operational effectiveness
* Collaborate with stakeholders to identify business needs and translate them into analytical solutions
* Develop dashboards, reports, and visualizations to communicate findings effectively
* Support program evaluation, performance measurement, and outcome tracking efforts
* Maintain and update data products, dashboards, and analytical tools
* Support data sharing and process improvement initiatives across C&P and the organization
*
* KNOWLEDGE, SKILLS AND ABILITIES:

*** Experience working with ERP and E-Procurement systems
* Ability to manage multiple priorities in a fast paced, iterative environment
* Principles and practices of data analytics, statistical analysis, and research…