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Medical Device Technical Support Specialist (Level 1
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-31
Listing for:
Nihon Kohden
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Nihon Kohden America is seeking a Technical Support Specialist, Monitoring to provide level 1 technical support for Windows-based medical devices and applications. The role involves direct customer interaction, handling information and order status requests, and escalating complex issues to higher tiers as needed.
The position requires a BS in a technical field, 2+ years help desk experience, and familiarity with Microsoft Office.
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