Technical Assistant II

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The Technical Assistant II will manage the processing of pole attachment requests for CATV/Telephone/Telecom/Governmental entities to attach, remove, or adjust to Duke Energy poles in all the DEC territory (NC/SC). Technical Assistant II will work closely with the Joint Use Engineering Contractors and Duke Engineering to ensure the requests are being completed accurately and within the FCC timelines. This position requires intense data entry into various applications such as Maximo, People Soft, Spida, and JUMS.

Candidates should have the ability to work accurately and independently and have good computer skills.

• Facilitates communication with other utilities, engineering, and contractors to complete tasks.
• Maintains and updates data in various application in accordance with established work procedures.
• Utilizes and maintains software systems Maximo, People Soft, JUMS, ARGUS and Spida.
• Accurately create invoices for Make Ready/Engineering Charges in Maximo.
• Run monthly reports for management.
• Process contractor invoices for payment.
• Develops and/or reviews selected correspondence, reports, invoices, schedules, and/or technical documentation.
• Reviews work produced by self and others to ensure accuracy and completeness.
• Makes appropriate modifications and recommendations as necessary.
• Perform routine and detail-oriented tasks in a fast-paced, results driven environment.
• Develops positive working relationships to effectively coordinate work activities.
• Demonstrates effective oral and written communication skills. Maintains accurate records and files.
• Supports the company's goals and represents the company positively and professionally.

• Associates degree
• In lieu of Associates degree(s) listed above, High School/GED AND 2 year(s) related work experience

• Intermediate proficiency in Microsoft Office Suite
• Basic proficiency in database applications (e.g. Maximo, Fusion, Project Wise, etc.)
• Experience in the utility industry.
• Demonstrated ability to work with a variety of individuals from various socio-economic, cultural and ethnic backgrounds.
• Good written and oral communication skills.

• Hybrid – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to their designated Duke Energy facility.

• 5-15%

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

No

Visa Sponsored Position

No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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