Senior Endpoint Protection Engineer

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better.

Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented Senior Endpoint Projection Engineer to join our Cloud Shared Services team in Charlotte, NC.As a Senior Endpoint Protection Engineer you’ll move Pacific Life, and your career, forward by serving as the primary administrator and operational owner of Pacific Life’s endpoint protection platform. This role is responsible for ensuring reliable, secure, and effective endpoint protection through policy administration, alert response, platform health management, and integration with enterprise security and IT operations processes.

The role requires strong technical depth, disciplined execution, and the ability to work independently while partnering across Security Operations, Infrastructure, IAM, and Cloud teams.

How you'll help move us forward:

Platform Ownership & Administration Act as the primary administrator and subject matter expert for the endpoint protection platform

Proactively configure, maintain, and optimize endpoint prevention and detection policies

Manage sensor lifecycle, coverage, versioning, and health across enterprise endpoints

Administer role‑based access controls and identity integrations (e.g., SSO, RBAC)
Security Operations & Incident Support Execute response actions such as host containment, process termination, and IOC management in support of Security Operations and Incident Response teams activities

Ensure alerts integrate effectively with SIEM and ITSM platforms

Support triaging and investigating detections and alerts in coordination with Security Operations and Incident Response teams

Partner with Security Operations and Incident Response teams on investigations and post incident reviews

Operational Excellence & Continuous Improvement Maintain documentation, runbooks, and standard operating procedures

Participate in change management and risk review processes for policy updates

Support audits, assessments, and compliance reviews related to endpoint security

Identify opportunities to improve platform efficiency, reliability, and automation

The experience you bring:8+ years of experience in systems or security platform administration

Hands‑on experience administering Crowd Strike Falcon or a comparable EDR platform

Strong understanding of endpoint security concepts and incident response workflows

Experience supporting Windows, Linux, and macOS environments

Ability to operate independently in a production enterprise environment

What makes you stand out:

Experience integrating endpoint security platforms with SIEM or ITSM tools Scripting or automation experience (Power Shell, Python, Bash)
Experience in regulated or highly controlled environments

Relevant security or platform certifications

You can be who you are.

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit  Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.$ - $Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social…