More jobs:
Salesforce & CHATS Support Specialist
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-04
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Socket.dev is seeking an experienced IT Help Desk professional to provide technical support for Salesforce and related applications. You will handle inquiries via email, phone, and virtual meetings, diagnose issues, and document resolutions.
The role emphasizes proactive incident tracking, QA participation, and ongoing process improvements. Ideal candidates have 3+ years in IT support, strong communication, and proficiency with Word, Excel, and Google Workspace.
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