Network Engineer 2

Summary:

The Network Engineer is the IS&S network support team member assigned to schools and administrative sites to handle the installation, administration, maintenance, and troubleshooting of networking technology. This person supports the CMS Wide Area Network (WAN), the school Local Area Network (LAN), routers, switches, wireless access points (APs), and the site data closets.

(These duties represent a sample and may vary by position.)

• Installation/maintenance/upgrading of access points (APs)
• Installation/maintenance/upgrading of switches and routers
• Proactive Support and Management of Networks using Network Management tools
• Maintenance of data closet to adhere to departmental standards
• Projects (software, hardware, firmware updates)
• Troubleshooting, root cause analysis
• Documentation - "how to" guides, required ticket system information, site configurations, other documentation as assigned/requested
• Performs other duties as assigned

• Associate degree in Computer Science, Networking or related field
  and
• 5 years of experience in network and workstation/device management.
• Bachelor degree in Computer Science, Networking, or related field and 5 years of experience in network and workstation/device management.

• CompTIA
  - Network or Cisco CCENT (Cisco Certified Entry Networking Technician) or the ability to obtain within 6 Months

• CompTIA Network+ Certification

• Wired and Wireless Networking
• Cisco equipment (switches, routers, access points)
• Cisco Prime
• Dynamic Host Configuration Protocol (DHCP)
• Windows Server
• Troubleshooting/root cause analysis
• Security - desktop, endpoint, network
• Cabling, data closets
• Effective oral and written communication
• Documentation - "how to" guides, required ticket system information, site configurations, other documentation as assigned/requested
• Adherence to departmental processes
• Time management, work prioritization
• Excellent customer service

The work is primarily active/mobile. It requires the ability to communicate effectively using speech, vision and hearing. The work requires the use of hands for simple grasping and fine manipulations (including typing). The work at times requires bending, squatting, reaching, with the ability to lift, carry, push or pull light weights (up to 40 pounds). The work requires frequent activities involving driving automotive equipment.

In compliance with Federal Law, Charlotte
- Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age or disability.