Adobe Experience Manager Author - Marketing Delivery & Enablement

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Regular or Temporary:

Regular

Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

In accordance with Truist in-office expectations, this role will be in office 5 days/week, for those candidates who live within 35 miles of a Truist hub facility.

Truist is seeking a detail-oriented and execution-focused AEM Author to support the creation, publishing, and optimization of digital content experiences within Adobe Experience Manager (AEM). This role sits within the Marketing Delivery & Enablement team and is responsible for translating marketing and content strategies into high-quality, compliant, and user-friendly web and landing page experiences.

The ideal candidate combines strong hands-on AEM authoring skills with an understanding of digital content operations, templated component usage, and cross-functional collaboration in a regulated environment.

Key Responsibilities

AEM Authoring & Content Execution

* Build, edit, and publish web pages and digital experiences using Adobe Experience Manager (Sites)

* Leverage templates, components, and content fragments to assemble pages aligned to brand and UX standards

* Configure page properties, metadata, tagging, and SEO elements

* Ensure proper linking, navigation structure, and accessibility standards are met

* Manage content updates, publishing schedules, and version control within AEM

Digital Content Development

* Execute end-to-end content builds for landing pages, campaign pages, and site updates

* Apply approved creative assets, copy, and component configurations to deliver accurate experiences

* Partner with Content Creators, UX, and Digital Strategists/Channel Leads to ensure alignment with business goals and timelines

* Support personalization and localization efforts using available AEM capabilities

* Conduct thorough content QA including layout validation, links, responsiveness, and accessibility checks

Collaboration & Workflow Management

* Work closely with Audience Builders, Channel Leads, Creative, Adobe Product Partners, Mar Tech Partners, Legal, and UX teams

* Participate in content intake, sprint planning, and delivery status updates (Working knowledge of Workfront and Rally a plus)

* Ensure alignment with compliance, brand, and accessibility standards

* Maintain clear documentation of page builds, requirements, and approvals

* Support publishing workflows, including approvals and scheduled releases

Quality Assurance & Optimization

* Perform QA across browsers, devices, and screen sizes to ensure consistent user experience

* Identify and resolve content or rendering issues within AEM

* Suggest improvements to templates, components, and authoring processes to enhance efficiency

* Support A/B testing and optimization efforts by accurately implementing test variations

* Maintain high standards for accuracy, usability, and brand consistency

Data & Compliance

* Adhere to digital governance, accessibility (e.g., WCAG), and privacy requirements

* Ensure content aligns with legal and regulatory standards, particularly in financial services

* Support audit and compliance readiness through documentation and adherence to workflows

* Ensure proper handling of customer-facing content and disclosures

Required Qualifications

* Bachelor's degree in Marketing, Communications, Digital Media, or related field (or equivalent experience)

* 5+ years of experience in digital content authoring or web content management

* Hands-on experience with Adobe Experience Manager (AEM Sites) or similar CMS platforms

* Experience building and publishing web pages…