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Lead Onsite Desktop Support – Field Services

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Cognizant
Full Time position
Listed on 2026-08-07
Job specializations:
  • IT/Tech
    Desktop Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 75000 - 110000 USD Yearly USD 75000.00 110000.00 YEAR
Job Description & How to Apply Below

Cognizant is seeking a Tech Lead - Desktop Support (Field Services) to ensure onsite technology runs smoothly across office and factory environments in Charlotte. You will lead hands-on desktop support, guide incident resolution, and coordinate queues.

The role emphasizes strong Windows 11 expertise, endpoint tools like SCCM, IT Shop and Nexthink, and collaboration with the Cloud Infrastructure and Security team to sustain business continuity.

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