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SaaS Technical Support Engineer: Delight & Troubleshoot
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-08
Listing for:
Nooks
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Nooks is seeking a Technical Support Engineer in the United States to help customers maximize value from our AI-driven sales platform. You will diagnose issues, guide users to solutions, and collaborate with product and engineering to prevent roadblocks.
The role emphasizes proactive problem solving, cross-functional collaboration, and building scalable knowledge resources as we grow.
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