Business Solutions Manager

Business Solutions Manager

This is an exciting time to be joining Delta Star! We are Delta Star! The largest, American-owned medium power transformer manufacturer in the United States and the premier manufacturer of mobile transformers and mobile power substations in North America. We are an industry-leader that has harnessed the power of electricity to reliably connect you to an essential part of modern-day life.

Giving you the peace of mind you deserve to go out and make the world a better place!

This position can be based in Lynchburg, VA or Charlotte, NC, with hybrid work options available. Highly qualified candidates outside these locations may be considered for remote/hybrid employment; however, they must be able to travel to work onsite at one of our office locations for one week each month. To meet this requirement, remote candidates must have convenient access to a major commercial airport with consistent flight availability.

Delta Star Inc. is seeking a strategic and business-focused Business Solutions Manager to lead the company's enterprise business applications strategy and drive technology-enabled business transformation. This role is responsible for ensuring that Delta Star's business applications, including Microsoft Dynamics 365, Power Platform, integrations, and related solutions, align with organizational priorities, optimize business processes, and deliver measurable value. If you are passionate about leveraging technology to improve business performance, developing high-performing teams, and driving operational excellence, we want to hear from you!

As the Business Solutions Manager, you will lead the strategy, roadmap, governance, delivery, and continuous improvement of Delta Star's enterprise application portfolio. You'll partner with leaders across the organization to identify opportunities for process optimization, drive adoption of business technology solutions, and ensure applications support both current operations and future growth. Through leadership and collaboration, you'll help transform business requirements into scalable, secure, and sustainable solutions.

Your day may include meeting with business leaders to discuss process improvement opportunities, reviewing application enhancement priorities, evaluating solution architecture decisions, or collaborating with vendors on strategic initiatives. You'll balance operational support with long-term planning, ensuring business applications remain stable, scalable, and aligned with organizational goals. You'll also mentor team members, review project roadmaps, and oversee initiatives that improve business performance through technology.

Specific duties include:

• Develop and execute the enterprise business applications strategy and roadmap to support organizational growth and operational excellence.
• Partner with business leaders to identify opportunities for process improvement, automation, and technology enablement.
• Ensure business processes are optimized through effective use of Microsoft Dynamics 365, Power Platform, and related enterprise applications.
• Provide leadership, governance, and oversight for the D365 ERP environment, Power Platform ecosystem, integrations, and enterprise application portfolio.
• Ensure solution designs and application architectures are scalable, supportable, secure, and aligned with enterprise standards.
• Translate business priorities into technology initiatives, application enhancements, and strategic roadmaps.
• Review and approve solution designs, configurations, and architectural decisions across the business applications landscape.
• Prioritize projects, enhancements, and support activities to align with strategic business objectives.
• Monitor application performance, user adoption, and service levels, implementing improvements as needed.
• Lead vendor governance activities, including performance management, issue resolution, contract oversight, and delivery quality.
• Develop business cases, investment recommendations, and roadmap proposals for technology initiatives.
• Establish and maintain application governance frameworks and lifecycle management practices.
• Drive continuous improvement, adoption, and value…