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Senior Enterprise Tech Support Engineer, Web Apps & Cloud

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Horizon3
Full Time position
Listed on 2026-08-12
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 117000 - 145000 USD Yearly USD 117000.00 145000.00 YEAR
Job Description & How to Apply Below

Horizon3 is a fully remote cybersecurity company seeking a seasoned Staff-Level Enterprise Technical Support Engineer with 8+ years of hands‑on experience. You will act as a senior technical authority for enterprise customers, diagnosing cloud, networking, and security issues, and drive cross‑functional collaboration with engineering, product, and sales.

You will own architectures, define support processes, mentor teammates, and advocate best practices for infrastructure as code, containerized

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Position Requirements
10+ Years work experience
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