Jr. Production Support Engineer

Systems Operations Engineer

Our client, a leading organization in the technology and financial services sectors, is seeking a Systems Operations Engineer 1 - Contingent to join their team. As a Systems Operations Engineer 1 - Contingent, you will be part of the Systems Operations support team, contributing to the stability and efficiency of critical applications and infrastructure. The ideal candidate will demonstrate problem-solving skills, proactive communication, and a commitment to operational excellence.

What's the Job?

• Participate in or support low complexity initiatives within Systems Operations Engineering.
• Review basic or tactical issues, policies, or procedures related to low-risk tasks with narrower impact.
• Monitor application and infrastructure dashboards to identify events, alerts, and performance issues proactively.
• Perform incident triage, troubleshooting, and resolution using established runbooks and operational procedures.
• Collaborate with cross-functional teams to ensure timely resolution and documentation of incidents.

What's Needed?

• 6+ months of Technology Engineering experience, or equivalent demonstrated through work, training, military experience, or education.
• Hands-on experience with Linux environments, log review, and system telemetry analysis.
• Experience with enterprise monitoring tools such as App Dynamics and Splunk.
• Knowledge of batch scheduling and workload automation tools like Autosys.
• Familiarity with Oracle databases, SQL, and ITSM tools such as Service Now.

What's in it for me?

• Opportunity to work in a dynamic, high-stakes production environment.
• Exposure to global support models and cross-team collaboration.
• Potential for contract extension or conversion based on performance.
• Engagement in a role that emphasizes operational ownership and problem resolution.
• Work in a supportive environment that values diversity and continuous learning.