More jobs:
ITSM & End-User Experience Transformation Lead
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-13
Listing for:
Renuity
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst
Job Description & How to Apply Below
Renuity, headquartered in Charlotte, NC, seeks a Sr. Manager, IT Service Management & End User Experience to strategy, govern, and continuously improve ITSM and EUX capabilities. You will transform reactive support into proactive, data-driven service delivery and report to the CISO.
You’ll lead end user services, automate workflows, define SLAs/XLAs, and partner with security to embed incident handling while ensuring compliance and operational excellence across the enterprise.
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