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Desktop & Mobile Tech Support Specialist I
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-14
Listing for:
TIAA
Full Time
position Listed on 2026-08-14
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
TIAA in Charlotte, NC, is seeking a Senior IT User Support Specialist to deliver day-to-day technical support for hardware and software, troubleshoot, and escalate issues as needed. You will work under supervision, respond to problems through user discussions, and contribute to incident and problem management processes.
The role emphasizes strong customer service, end-user training, inventory management, and collaboration with IT teams to resolve complex issues and meet service levels, including
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