System Implementation Consultant
Job in
Charlotte, Mecklenburg County, North Carolina, 28202, USA
Listed on 2026-08-15
Listing for:
Leading Utilities Organization
Full Time
position Listed on 2026-08-15
Job specializations:
-
IT/Tech
Change Management, IT Project Manager, AI Business & Operations, IT Consultant
Job Description & How to Apply Below
Senior System Implementation Consultant – AI & Digital Transformation
Location:
Charlotte, NC – Ballantyne preferred; CIC secondary
Our client is seeking a Senior System Implementation Consultant to lead the deployment and adoption of AI, Agentic AI, automation, and digital transformation solutions. This role will manage implementations from planning through production, partnering with Product, Engineering, Data Science, Risk, Compliance, and Operations to drive successful adoption and measurable business value.
Key Responsibilities- Lead end-to-end implementation of AI, Agentic AI, automation, and enterprise technology solutions.
- Manage project plans, deployment roadmaps, risks, dependencies, governance, and executive reporting.
- Drive rollout, onboarding, training, change management, and operational readiness.
- Conduct process discovery and identify opportunities for AI, automation, and workflow optimization.
- Establish Human-in-the-Loop (HITL) workflows, quality controls, and governance.
- Support UAT, release readiness, deployment, hypercare, and production stabilization.
- Define and track KPIs, adoption metrics, productivity gains, and business value realization.
- 7+ years of technology implementation, program/project management, product deployment, consulting, or transformation experience.
- Strong Product Management and/or Program Management experience.
- Experience deploying enterprise-scale AI, automation, or digital transformation solutions.
- Strong experience with KPIs, metrics, dashboards, and executive reporting.
- Proven stakeholder management, change management, and implementation leadership skills.
- Hands-on experience with Agentic AI, Generative AI, LLMs, RAG, or intelligent automation.
- Experience with process/task mining, digital adoption platforms, Epiplex or Zenerate.
- Banking or financial services experience.
- PMP, Agile/Scrum, or Lean Six Sigma certification.
Top
Skills:
Product/Program Management | Agentic AI Deployment & Delivery | KPI & Metrics
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