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Support Engineer - 24/7 Customer Tech Troubleshooter
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-16
Listing for:
Everestek Technosoft Solutions
Per diem
position Listed on 2026-08-16
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Everestek Technosoft Solutions is seeking a Support Engineer L0 to ensure customers experience minimal disruption and rapid resolution with strong root-cause analysis. The role collaborates with support, operations, deployment engineers, and other internal teams to provide 24x7 support.
Responsibilities include reporting, problem management, and proactive engagement to manage customer expectations. Occasional weekend/out-of-hours work may be required as part of a standard business week.
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