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Business Tech Support Specialist: Connectivity & Networking
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-17
Listing for:
Spectrum
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Spectrum, a leading provider of communications services, seeks a Business Technical Support agent to be the primary contact for mid to large business clients. You will manage communications, escalations, and coordinate fixes with internal and external teams to keep services running.
In this role you will support network technologies including Fiber Internet, Ethernet, Unified Communications, Trunking, WiFi, and managed services, while documenting issues and maintaining accurate client records in
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