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Lead IT Help Desk Technician — Hybrid Charlotte
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-17
Listing for:
Capital Rx
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Judi Health in Charlotte, NC is seeking a Help Desk professional to train and mentor staff, partner with the IT Director on personnel tasks, and act as an escalation resource.
You will drive customer problem resolution via ticketing, phone and IM, support remote users, and manage user systems with MDM. This hybrid role requires 4+ years in a Help Desk, 1–2 years in supervision, and the ability to lift up to 50 lbs as needed.
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