Scrum Master

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Scrum Master in Charlotte, NC or Irving, TX (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Required Skills & Experience

• 2+ years of Scrum or Agile experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

What You Will Be Doing

• Participate in low to moderately complex initiatives and identify opportunity for process improvements within Scrum or Agile.
• Review and analyze basic or tactical Scrum Master assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables.
• Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements.
• Provide information to client personnel.
• Facilitate all Scrum ceremonies:
  Daily Standups, Sprint Planning, Sprint Reviews/Demos, Sprint Retrospectives, Backlog Refinement sessions
• Ensure meetings are productive, time-boxed, and action-oriented.

Team Coaching

• Coach team members on Scrum and Agile principles.
• Promote Agile best practices and continuous improvement.
• Help new team members understand team processes and ways of working.
• Identify, track, and help remove blockers impacting delivery.
• Escalate issues to leadership when team-level resolution is insufficient.
• Coordinate with dependent teams to resolve delivery constraints.

Sprint Execution & Tracking

• Monitor Sprint progress against commitments.
• Track velocity, burndown, capacity, and sprint health metrics.
• Highlight risks, delays, and potential scope impacts early.
• Work with Product Owner to maintain a healthy backlog.
• Ensure stories meet Definition of Ready (DoR).
• Verify completion against Definition of Done (DoD).
• Support prioritization discussions and sprint planning activities.

Stakeholder Communication

• Provide regular status updates to stakeholders.
• Communicate sprint outcomes, risks, dependencies, and escalations.
• Facilitate coordination across teams when dependencies exist.

Agile Metrics & Reporting

• Maintain Agile dashboards and reports.
• Present delivery status to management and governance forums.
• Identify delivery risks early.
• Drive mitigation and follow-up actions.
• Ensure improvement actions are implemented.
• Measure effectiveness of process improvements.

Tools & Process Administration

• Ensure stories, tasks, defects, and statuses are updated accurately.