Senior Innovation Analyst (HYBRID

Senior Innovation Analyst

Equitable is looking for a dynamic team member to join our Design Thinking team! You will leverage Design Thinking methodologies to define and solve complex business problems as part of New Ways of Working. The mission of the Innovation & Design Office is to increase the metabolism of the enterprise by fundamentally changing the way we think, work and lead as an organization.

This includes guiding and executing Equitable's end-to-end approach to innovation strategy and process improvement.

What You'll Be Doing:

• Design and plan Design Thinking/Process Re-engineering workshops with creative and collaborative problem solving as the priority objective
• Lead pre-workshop discovery sessions and engage with stakeholders to outline the primary goals and initiative approach
• Energetically facilitate collaborative workshops virtually, in-person or hybrid, ensuring participants remain engaged and are led toward achieving desirable outcomes
• Actively lead and manage projects – ranging from simple to complex – including prioritization of activities, working within team capacity and anticipating issues
• Structure workshop formats and agendas including pre-work consulting with stakeholders
• Develop detailed documentation for process flows
• Create training and education materials for Design Thinking
• Actively participate in the Design Thinking team activities around including team-building, communications and department support
• Participate in discovery research and analysis of quantitative and qualitative information
• Support a culture of iterative thinking, continuous learning and innovation
• Champion Design Thinking and Process Re-engineering throughout the organization as a key pillar of the Innovation & Design Office

We are looking for a leader who has Design Thinking and business analyst experience, understands the financial services space - specifically, the Insurance, Retirement, and Asset Management industries - is comfortable interacting with executives and is excited to work through Agile principles and practices. Candidates must be comfortable working in a high-profile, dynamic environment and must be willing to support various projects, often simultaneously.

What we're looking for:

• A strategic thinker who is passionate about improving client, advisor and employee experiences leading with empathy
• An outcome-driven team member who takes ownership of work streams and with a focus on driving results
• An effective listener, communicator and facilitator who actively listens to stakeholders' needs and can take the perspective of counterparts

This position offers a hybrid work schedule, with an on–site presence of 2–3 days per week combining flexibility with team collaboration. The base salary range for this position is $95,000 - $140,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities.

Eligibility for these programs depends on level and functional area of responsibility. For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off.

Required Qualifications:

• Bachelors degree
• 3+ years of experience with planning, facilitating, and leading collaborative innovation workshops
• 2+ years of Business Analyst experience
• Experience using digital collaboration tools, such as Microsoft Whiteboard and Miro
• Proficiency in process mapping, journey mapping and activity flows
• Proven experience with PowerPoint, Word and Excel
• Experience with Agile-based project delivery
• Understands Design Thinking and human-centered design principles; is an effective advocate for the customer

Preferred Qualifications:

• Bridge the gap between technology, business, and customers
• Have versatile visual design skills including presentation development and prototyping
• Experience with Service Design blueprinting
• Design Thinking formal coursework

Skills:

• Communicating for Impact
• Decision Making and Critical Thinking
• Design Thinking
• Effective Presentations
• Results Orientation
• Storytelling

About Equitable:

At Equitable, we're a team committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives. We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.

We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork. We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.