UX Architect

I am recruiting on behalf of a top client in the Charlotte, NC location. They are seeking a UX Architect
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Charlotte, NC

Contract

• This position requires a senior-level usability specialist.
• Candidates should possess a deep understanding of both qualitative and quantitative user experience research methods.
• Experience in the design and usability of financial services web products is preferred.
• As part of the Digital Design team, the successful candidate will lead usability studies and provide usability consultation.

• Develop research plans, conduct usability tests and cognitive walkthroughs, and report outcomes.
• Manage project with designers, UX Lead, IA, Content, and/or Prototyping directly, to improve the user experience.
• Craft documentation to help communicate the experience to the project team, UX team, and prototyping team.

• Solid skills understanding interface design and usability principles and best practices, and the ability to speak to the specifics and benefits of the user-centered design process.
• Experience leading tests both in the lab and remotely.
• Experience creating online studies using tools such as Qualtrics, Survey Gizmo, and Optimal Workshop.
• Ability to influence business partners and colleagues through effective leadership and demonstrated expertise.
• Experience moderating qualitative usability sessions, designing quantitative research studies/methods, and conducting exploratory user research methods (ethnographic research, personas, design games, etc.).
• Ability to evaluate technology alternatives and make strategic technical decisions.

• 7+ years of experience in a senior usability engineer or analyst role.
• Evaluate project requirements to generate research and user-testing plans and estimates.
• Vast experience with usability improvements and design efforts.
• Mastery-level user experience research and analysis skills with ability to quickly synthesize reports of findings.
• Create and lead the passion for being the voice of the user and experience building user centric solutions.
• Strong verbal and visual communication, written communication, interpersonal and presentation skills.
• Collaborate with designers, developers, stakeholders and UX leaders to identify and address barriers to making platforms accessible to individuals with disabilities.
• Experience leading usability improvements and design efforts.
• Experience guiding and mentoring senior software engineers and test engineers.
• Proven ability to document requirements, designs, and project status.

• Ensure client digital properties are in compliance with WCAG 2.0 and Section 508 web accessibility standards.
• Through the project lifecycle, identify accessibility defects by testing with automated tools and assistive technology.
• Build empathy and awareness within the organization by educating project teams about the challenges disabled individuals have with various user interfaces.
• Develop web accessibility training programs for user experience practitioners, developers and other pertinent roles within the organization.
• Create documentation to help communicate web accessibility requirements and recommendations to project teams.

• A Bachelor's Degree in HCI, Human Factors, Interaction Design, Cognitive/Experimental Psychology, Cognitive Science or related degree. Masters Degree or additional training a plus.
• Demonstrated experience with project methods such as Waterfall SDLC and Agile.
• Sample work that displays a firm understanding of user research methods and best practices, reporting, and recommendations.

All your information will be kept confidential according to EEO guidelines.