API technical analyst

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA

Listing for: TechDigital Group

Full Time position
Listed on 2026-08-22

Job specializations:

IT/Tech
IT Support, Technical Support, Cloud Computing: Infrastructure & Operations

Salary/Wage Range or Industry Benchmark: 60000 - 100000 USD Yearly USD 60000.00 100000.00 YEAR

So here is what I am looking for:

Operational prod support skills supporting channels (web/mobile/contact center/IVR)

Some experience in planning and execution of running channels from alternate data center

Understanding of channel technologies (web/ui/api) and channel architecture (T1/T2/Tier 3 layers.. how they work etc)

Knowledge/

Skills:

Some exposure to infrastructure components like Load balancers/API gateway/CDN.. Akamai for traffic distribution

Monitoring tools (splunk/Dynatrace).. don't have to be expert, but should have exposure

Knowledge of web servers, Kubernetes (cloud openshift if possible)

Some AWS if possible

Writing test cases on how to test channels/components out of alternate site (testing / success criteria/ connectivity from alternate site to primary site.. call it leak)

Assist with planning and execution of test cases until PT date

Will need to work a few hours on weekends since we will execute the throttle traffic to channels during the weekend

Mandatory skills for the Analyst - Java, Web Server, API, Kubernetes/Open Shift with end-to-end understanding of how applications are architected and understanding of infrastructure components

#J-18808-Ljbffr

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