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IT Business Analyst

CX & AI Business Analyst - Voice & Chat Tech

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Brooksource
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    IT Business Analyst
Salary/Wage Range or Industry Benchmark: 68880 - 82656 USD Yearly USD 68880.00 82656.00 YEAR
Job Description & How to Apply Below
A leading talent solutions provider is seeking an IT Business Analyst to conduct technical analysis and enhance customer engagement through voice and chat applications. The role includes collaborating with teams to gather requirements, applying AI technologies, and creating documentation. Candidates must have proven experience in CX design or AI domains and possess strong analytical skills. This is a 6-month contract position based in Charlotte, North Carolina.
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