IT Team Lead: AI-Driven Support & Automation
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-22
Listing for:
Palmetto Clean Technology
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, AI Business & Operations, HelpDesk/Support
Job Description & How to Apply Below
Palmetto Clean Technology in Charlotte, NC is seeking a Team Lead, Support Technician to oversee day-to-day IT support operations and mentor a team of Support Technicians. You will drive high-quality service, SLA adherence, and scalable IT practices across Windows, Mac, and cloud tools.
The role focuses on AI-enabled support, automation of workflows, and partnering with HR, Facilities, and engineering to improve onboarding, device lifecycle, and knowledge management for ~700 employees and
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