Cloud Support Specialist
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-22
Listing for:
JCW Group
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, Azure, SRE/Site Reliability, Systems Engineer
Job Description & How to Apply Below
Base Pay Range
$/yr - $/yr
About the RoleWe’re expanding our Cloud Engineering function and seeking an Azure Cloud Support Specialist to support complex Azure environments, lead technical troubleshooting, and guide the stability of enterprise applications. This is a high‑impact role for someone who thrives in fast‑paced, mission‑critical production settings.
You’ll operate as the L3 expert across Azure applications and infrastructure, work closely with development teams, and influence cloud adoption across multiple regions. If you enjoy solving deep technical issues, improving automation, and owning the health of enterprise systems, this is a strong next step.
Responsibilities- Act as the L3 escalation point for Azure apps, infrastructure, and production environments.
- Support pre‑production and post‑production deployments for enterprise Java applications.
- Implement and maintain scalable, secure Azure architectures, including monitoring, alerting, and automation.
- Collaborate with Dev Ops, development, security, and cloud engineering teams to drive operational excellence.
- 7‑10 years supporting Azure environments in an engineering or production support capacity.
- Proven experience as an L3 support engineer across Azure applications, networking, and infrastructure.
- Strong understanding of CI/CD, IaC, and Cloud troubleshooting principles (Terraform/ARM/Bicep ideal).
- Hands‑on experience with automation or scripting (Power Shell, Azure Dev Ops, Ansible, or similar).
- Expertise in Azure applications and infrastructure.
- Technical troubleshooting skills.
- Experience with automation and scripting.
- Experience with CI/CD and IaC.
- Familiarity with Terraform, ARM, or Bicep.
Mid‑Senior level
Employment TypeFull‑time
Job Function- Engineering and Information Technology
- Banking
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