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Technical Support Systems Administrator IT Support

Actimize Support

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: TechDigital Group
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    Technical Support, Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below

Keywords: Actimize Support; SAM or WLF/ IFM

Must Have's:

  • 2 years minimum experience as an Actimize Support
  • Experience on Actimize AIS/RCM/Act One for at least 3-5 years
  • Experience on Actimize SAM/CDD/WLF/IFM/UDM solution for at least 3-5 years
  • Strong knowledge on Actimize application support on (SAM or (WLF / IFM)) for at least 2+ years in a complex environment
  • Conversant with Incident Management, Problem management methodology

    • Job Description:

  • Receive, acknowledge, resolve/dispatch Incident tickets
  • Raise problem ticket for critical/repetitive incidents to identify RCA and permanent fix
  • Perform code changes as required to restore services
  • Monitor application health status & monitor log/dashboard to identify issue proactively
  • Analysis of business inquiries about application functionality and technology processes and troubleshooting of issues
  • Support the batch processing cycle and resolve any abends
  • Identify and share efficiency ideas and opportunities to customer for implementation
  • Provide proactive issue resolution to items

    • Job Title: ACTIMIZE PROD SUPPORT

    Job Summary: Actimize Prod Support Lead to support Client LRC

    Experience: 8 to 12 Years

    Required Skills: Risk Case Manager, Actimize
    - Unified Data Manager, Actimize - CDD, Actimize - SAM, Actimize
    - Watch List Filtering

    Job Location: Primary: USNCCHRC
    01 Charlotte - NC USA, CLT

    Job Type: 60CW07 Zn Project Manager

    Demand Requires Travel? No

    Certification(s)

    Required:

     No

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