PEGA OpenShift Administrator

PEGA Open Shift Administrator

Charlotte, North Carolina;

Chandler, Arizona

** To proceed with your application, you must be at least 18 years of age.*
* Acknowledge ( )

** Bank of America employees are required to meet all*
* ** posting eligibility requirements*
* ** prior to applying for any new position.*
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** To proceed with your application, you must be at least 18 years of age.*
* Acknowledge ( )

** Bank of America employees are required to meet all*
* ** posting eligibility requirements*
* ** prior to applying for any new position.*
* Acknowledge ( )

*
* Job Description:

*
* At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

*
* Position Summary:

*
* We are seeking an experienced Open Shift Administrator to manage, maintain, and optimize our container platform infrastructure. The ideal candidate will have hands-on experience with Red Hat Open Shift, Kubernetes, and containerized application deployments, ensuring high availability, scalability, and security of the platform.

+ Responsible for providing administrative and operational support for RH Open Shift infrastructure, ensuring optimal performance and reliability for PEGA applications

+ Install, configure, and maintain Open Shift clusters in on-premises or cloud environments

+ Manage cluster lifecycle: upgrades, patches, and performance tuning

+ Implement and maintain CI/CD pipelines using Open Shift tools

+ Monitor cluster health, troubleshoot issues, and ensure high availability

+ Configure and manage networking, storage, and security policies within Open Shift

+ Work closely with development teams to support containerized application deployments

+ Automate operational tasks using Ansible, Helm, or other scripting tools

+ Ensure compliance with security best practices and perform regular audits

+ Provide documentation and knowledge transfer to internal teams

+ Actively engage and lead product support issues and incidents

*
* Required Qualifications:

*
* + 3+ years of experience in Open Shift administration and Kubernetes

+ Strong knowledge of Linux administration (RHEL preferred)

+

Experience with containerization technologies (Docker, Podman)

+ Familiarity with CI/CD tools (Jenkins, Git Lab, Tekton)

+ Understanding of networking concepts (Ingress, Load Balancers, Service Mesh)

+ Knowledge of storage solutions in Open Shift (Persistent Volumes, Storage Classes)

+

Experience with monitoring tools (Splunk, Dynatrace, Prometheus, Grafana, ELK stack)

+ Scripting skills in Bash, Python, or Ansible

+ Good understanding of security practices (RBAC, OAuth, TLS)

** Desired

Qualifications:

*
* + Working knowledge with Open Shift/Containers

+ Red Hat Certified Specialist in Open Shift Administration (or equivalent)

+ Experience and/or certification with Pega Designer Studio

+ Automation skills to reduce manual activities

+ Proven team player who can work comfortably in a multicultural environment

+ Proven ability to work independently, multi task and effectively work in a complex environment with a global team structure

+ Excellent verbal and written communication skills;
Strong influencer, facilitator, and collaborator

+ Detail oriented and organized

+ Must be pro-active, enthusiastic, flexible, results driven with attention to detail

+ Strong problem solving and critical thinking skills

+ Motivation to achieve results and the ability to quickly integrate into teams

*
* Skills:

*
* + Innovative Thinking

+ Production Support

+ Result Orientation

+ Risk Management

+ Solution Design

+ Adaptability

+ Analytical Thinking

+ Collaboration

+ Influence

+ Solution Delivery Process

+ Architecture

+…