IT Asset & Deployment Manager

About Elevate

Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses. Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins.

Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses. Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins. What began in sports has evolved into a platform now serving clients across culture, attractions, culinary, and hotels.

Today, Elevate brings operational expertise, data-driven intelligence, and world-class creativity together under one roof. Elevate’s more than 750 employees sit across 14 offices around the world, from North America to Europe to Asia, and speak and write in 17 different languages. For more information, visit us at

Elevate is seeking an IT Asset & Deployment Manager to manage the end-to-end lifecycle management of all IT assets and depot operations, ensuring accurate tracking, secure handling, and efficient provisioning of equipment across a distributed workforce. This role oversees device staging, logistics, asset governance, and lifecycle processes to support onboarding, offboarding, and acquisition integration  position plays a critical role in maintaining audit readiness, operational efficiency, and high-quality employee experience.

In this role, you will support many different enterprise IT systems, improving cost effectiveness, and service quality.

This is an in-office role, based in our Charlotte, NC office.

• Oversee daily depot operations, including imaging, enrollment, staging, and kitting of devices (Windows via Autopilot/Intune, macOS via Jamf or equivalents)
• Manage shipping, receiving, returns (RMAs), and logistics coordination across the United States
• Maintain appropriate spares inventory and device buffers to support rapid onboarding and break/fix scenarios
• Own the IT asset lifecycle from procurement through deployment, reassignment, and disposal
• Maintain accuracy of asset records across systems (e.g., ITSM, Intune, CMDB, asset tools)
• Ensure secure handling, storage, and disposal of equipment in compliance with company policies and regulatory standards
• Optimize depot workflows for efficiency, quality, and scalability
• Establish and enforce asset governance policies aligned with audit frameworks (e.g., SOC2, internal controls)
• Lead regular asset audits, reconciliation processes, and inventory validations
• Track hardware lifecycle, depreciation, and refresh cycles
• Partner with HR, Service Desk, and Identity teams to ensure seamless Day 1 readiness and secure offboarding
• Offers a strong understanding of the user experience (both internally and externally), executes and refines business processes, systems, technology, data, and information systems to achieve and exceed business outcomes
• Provide recommendations and partnerships for technology solutions including the creation of technical proposals and soliciting cost estimates

The preferred candidate will have a Bachelor’s degree in computer science, information technology, and/or minimum of 5 years of experience in IT asset management, endpoint deployment, depot operations, end-user computing, IT logistics, or a related technology operations role. Experience should include responsibility for the full device lifecycle, including procurement coordination, inventory management, provisioning, deployment, reassignment, repair, return, and secure disposal.

• Solid working knowledge in software solutions:
  Specifically, Microsoft Intune and Office 365 Suite, Digital Asset Management Solutions, VMware, or equivalent virtualization systems
• 5–8+ years of experience in IT asset management, depot operations, or end-user…