Senior Scrum Master

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & Dev Ops, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our Fin Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more.

Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

We’re looking for a Senior Scrum Master to guide high-performing, cross-functional teams and help deliver meaningful products and outcomes.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $94k - $96k/year & benefits (see below).

• Lead and facilitate Scrum ceremonies, including sprint planning, stand-ups, reviews, and retrospectives.
• Coach teams, Product Owners, and stakeholders in Agile principles and practices.
• Remove impediments and help teams stay focused, aligned, and productive.
• Support backlog refinement, release planning, dependency management, and risk resolution.
• Promote collaboration, transparency, accountability, and continuous improvement.
• Use delivery metrics and team insights to identify opportunities for improvement.
• Partner with leaders to address systemic challenges and strengthen Agile ways of working.
• Mentor Scrum Masters and contribute to our broader Agile community.

• Strong experience as a Scrum Master, Agile Coach, or similar role.
• Strong knowledge of Scrum, Agile, Lean, and Kanban practices.
• Excellent facilitation, communication, coaching, and conflict-resolution skills.
• Experience working with software development or technology teams.
• A track record of removing obstacles and improving team delivery.
• Familiarity with tools such as Jira, Azure Dev Ops, or similar platforms.
• Scrum or Agile certification, such as CSM, PSM, or SAFe, is preferred.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent certification.
• Certified Agile Coach or equivalent advanced Agile certification.
• Experience supporting multiple teams or Agile Release Trains.
• Experience with scaled Agile frameworks, including SAFe, LeSS, or Scrum@Scale.
• Experience in a product-led, cloud, SaaS, financial services, healthcare, or enterprise technology environment.
• Familiarity with Dev Ops, CI/CD, product management, and software development life cycles.
• Experience using metrics such as velocity, throughput, cycle time, predictability, and cumulative flow.
• Experience mentoring junior Scrum Masters or leading an Agile Community of Practice.

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (Fin Labs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A…