Director, Customer Success Automation & AI Workflows
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-26
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
AI Business & Operations, Business Systems & Technology Analysis, IT Business Analyst -
Business
AI Business & Operations, Business Systems & Technology Analysis
Job Description & How to Apply Below
KnowBe4 is seeking a Director, Customer Success - Process Automation to bridge the Customer Success and Support organizations with internal technology and project management teams. You will translate complex processes into actionable Jira work items and maintain a capabilities roadmap emphasizing workflow automation and AI-enabled customer experiences.
The role requires strong business acumen, technical fluency, and cross-functional influence, with potential leadership responsibilities as the
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×