IT Help Desk & User Support Specialist
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-26
Listing for:
CareersElite.com
Full Time
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
in Charlotte, NC is seeking a Service Desk Technician to be the first line of support for end users. You will handle account access requests and escalate issues as needed, delivering timely, friendly service to a diverse user base.
You will troubleshoot across systems, hardware, software, and mobile devices, and document steps in the knowledge base to improve self-service support for colleagues.
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