Tools Consultant L1

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

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Primary Skill: Python serves as a key automation and integration skill for this role, enabling the development of scripts to automate monitoring tasks, data collection, alert handling, and operational workflows. It is also useful for integrating Dynatrace with enterprise tools and improving monitoring efficiency across the environment.

Secondary Skill: App Dynamics experience demonstrates familiarity with Application Performance Monitoring (APM) concepts, including application health monitoring, transaction tracing, performance bottleneck analysis, and root cause investigation. This knowledge helps in supporting and optimizing Dynatrace and other enterprise monitoring solutions.

• The candidate should have strongexperience supporting Dynatrace or similar APM platforms such as App Dynamics or New Relic, along with a strong understanding of Dynatrace architecture including One Agent, Active Gate, and Cluster components.
• Experience managing monitoring agents across Linux and Windows environments, troubleshooting application performance issues, and working with cloud platforms such as AWS, Azure, and GCP is essential.
• Additionally, the candidate should possess hands‑on experience integrating Dynatrace with enterprise tools like Service Now, Splunk, and Pager Duty, along with scripting knowledge in Python, Power Shell, or Bash.
• Strong communication, documentation, troubleshooting, and cross-functional collaboration skills are also required.

• Preferred candidates will hold Dynatrace Associate or Professional certifications, demonstrating advanced platform expertise.
• Experience with synthetic monitoring, log monitoring, custom metric ingestion, and advanced observability capabilities within Dynatrace will be highly beneficial.
• Knowledge of ITIL processes and incident management best practices is also desirable, along with experience supporting enterprise monitoring environments where proactive monitoring, service reliability, and operational excellence are critical.

Dynatrace AIOPS.

Experience:

5-8 Years.

The expected compensation for this role ranges from $60,000 to $135,000.

• full range of medical and dental benefits options
• disability insurance
• paid time off (inclusive of sick leave)
• other paid and unpaid leave options

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.