IT Product Manager, Automation

Job Category
:
Information Technology

Requisition Number
: CONSU
005519

• Full-Time
• Remote

Showing 1 location

Remote United States

• Pay or shift range: $40 USD to $50 USD

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Founded in 2001 and headquartered in Nashville, TN, Sound Physicians is a nationally respected, physician-led medical group practicing in 400+ hospitals across 45 states. Our team of 4,000+ clinicians and 1,000+ business professionals across the country is united by one mission:
to build exceptional clinical partnerships that unlock quality, affordable, dignified care for everyone – no matter who they are or where they live
. With physician-led clinical teams and more than two decades of operational expertise, we’ve refined what it takes to consistently deliver exceptional care in hospital medicine, emergency medicine, critical care, anesthesia, and telemedicine.

• remote-first culture that values flexibility and collaboration
• Opportunities to grow your career while making a real impact
• A team that champions inclusivity, innovation, and excellence

Whether working virtually or onsite at one of our practices, you’ll be part of a purpose-driven organization shaping the future of healthcare.

Sound Physicians is seeking an IT Product Manager to own the strategy, roadmap, and delivery of our intelligent automation portfolio, spanning AI-enabled solutions and robotic process automation (RPA). In this role, you will partner with clinical, operational, and corporate stakeholders to identify high-value automation opportunities, translate them into a prioritized backlog, and drive delivery through agile teams and vendor partners. You will be accountable for the full product lifecycle, from opportunity discovery and business case development through build, deployment, adoption, and value realization.

The ideal candidate blends product management discipline with practical knowledge of automation technologies and thrives at the intersection of business processes, technology, and change management in a healthcare environment.

Under the guidance of the IT Solution Management, this individual develops and maintains product documentation, communication and training materials, business requirements, and user stories. The Product Manager stays up to date with industry trends, emerging features, security/controls requirements, and industry best practices to drive optimal adoption and utilization of Sound Physicians' platforms and workflows.

This is a full-time, contract position with the potential for future conversion to a permanent position, subject to business needs and organizational approval. Applicants must be authorized to work in the United States without the need for current or future employer-sponsored work authorization.

• Establish and maintain strong relationships with product and business stakeholders.
• Monitor vendor performance to ensure adherence to SLAs and contractual commitments.
• Collaborate with vendors on platform enhancements, integrations, and solution designs.
• Support IA governance model and adoption

• Manage the entire lifecycle of vendor products from inception to retirement.
• Ensure products meet quality standards and regulatory requirements.
• Coordinate product rollouts and new implementations in partnership with development and business teams.
• Ensure iterative releases of technology are supported by user acceptance testing / validation.

• Work closely with internal stakeholders (e.g., HR, regional/site operations, enrollment, finance, accounting, clinical, marketing, sales) to understand business problems, business processes, requirements, and feedback.
• Communicate product plans, progress, and results to internal stakeholders, including executives and team members.
• Accountable for the development of communication and education materials for new technology functionality within the development cycle as…