JD Functional Team lead - HR Payroll

ERP Functional Team Lead – HR / Payroll

The ERP Functional Team Lead – HR/Payroll leads a team of functional specialists supporting JD Edwards and related ERP technologies across Human Resources and Payroll domains. This role combines hands-on functional expertise with leadership responsibility to ensure stable operations, effective delivery, and continuous improvement of business processes.

Leadership & Management Responsibilities

• Lead and develop a team of functional specialists supporting HR and Payroll systems.
• Establish clear roles, responsibilities, and performance expectations aligned to organizational goals.
• Provide coaching, feedback, and performance management to team members.
• Oversee prioritization and assignment of support, enhancements, and project work.
• Balance production support and project delivery to maintain service levels and commitments.
• Act as escalation point for complex issues and coordinate cross-functional resolution.
• Lead root cause analysis and ensure sustainable issue resolution.
• Ensure adherence to governance, change control, and compliance requirements.
• Support audit activities and enforce segregation of duties and control standards.
• Build relationships with business stakeholders and manage vendor performance.
• Provide oversight of functional deliverables and maintain accountability for outcomes.

Functional Operations & Support

• Oversee day-to-day support for HR and Payroll systems including JD Edwards.
• Ensure timely triage and resolution of issues, defects, and enhancements.
• Serve as functional authority on system capabilities and business alignment.

Projects & Enhancements

• Lead ERP initiatives across requirements, design, testing, and deployment.
• Translate business needs into functional specifications and guide solutions.
• Ensure proper testing, deployment, and production readiness.

Business Partnership

• Act as a liaison between HR/Payroll teams and IT.
• Provide recommendations for system improvements and process optimization.

Continuous Improvement

• Identify opportunities to improve efficiency, data integrity, and system utilization.
• Support ERP modernization and integration initiatives.

Documentation & Training

• Maintain documentation of processes and system changes.
• Support training for end users on system updates.

Education & Experience

• Bachelor's degree or equivalent experience.
• 8+ years ERP experience with HR/Payroll focus.
• Experience with JD Edwards Enterprise One.
• Experience leading teams or acting as a senior functional lead.

Required Qualifications

• Strong functional knowledge of HR and Payroll processes.
• ERP configuration, support, and implementation experience.
• Strong problem-solving and communication skills.
• Ability to manage multiple priorities.

Preferred Qualifications

• Experience with ERP integrations.
• Knowledge of audit and compliance frameworks.
• Experience with reporting or automation tools.