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Production Support Engineer — Incident & Performance Lead
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-09-01
Listing for:
BC Forward
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
BCforward is seeking a Production Support / Application Support Engineer for a 16-month contract in Charlotte, NC. You will own incident management and bridge calls, drive issue resolution, and coordinate releases across applications, teams, and stakeholders.
Responsibilities include monitoring with Splunk, Datadog, New Relic, and other APMs, plus troubleshooting, capacity planning, and policy development. This role requires 5+ years in Java/Linux environments and strong communication skills.
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