Student Safety Analyst - EdTech

Role Overview & Mission:
Securly On-Call

As a member of the Securly On-Call team (formerly Securly 24), you are the critical human intelligence that powers our safety mission. Reporting to the Director of Student Safety, you play a vital role in reviewing online activity recognized and “flagged” by Securly’s AI as potentially harmful to students. You will work in tandem with our award-winning technology to perform thorough risk assessments, distinguishing between curiosity and crisis, and executing critical communication protocols to alert school safety teams.

This is a high-impact, remote-first role requiring a mission-driven mindset to support student well-being in real-time.

• Location
  : 100% fully Remote (candidates must live in US or UK based)
• Shift Hours
  :
  Monday - Friday 7-3 Central US Time (some flexibility possible)

• Life-Saving Response
  :
  Our analysts notify school personnel of extreme risk situations—including potential self-harm, suicide, or violence—within 5 min or less.
• Beyond the AI
  :
  You will conduct deep-dive analyses of student activity history to provide schools with the critical context needed for effective, life-saving interventions.
• 24/7 Protection
  :
  Safety never sleeps. Our team provides a watchful eye whenever schools need us most, whether during the school day, after hours, or 24/7/365.
• See Your Impact
  :
  Watch this Playlist of Analyst Testimonials to hear directly from our team about the profound impact this role has on student lives.

Securly is the market leader in AI-powered student wellness and safety solutions, protecting over 20M students across 20,000+ schools worldwide. Our technology has analyzed over 10B activities to help keep students safe, secure, and ready to learn. We operate with the scale of a tech giant and the agility of a startup, combining innovation, data, and compassion to solve real problems.

• 2,000+ student lives saved.
• Named to the 2026 GSV 150
  , honoring the world’s top 150 companies driving growth and innovation in digital learning.
• Repeatedly recognized as a Top Place to Work and for EdTech Product of the Year
  .
• Named to TIME's World's Top EdTech Companies of 2026

At Securly, culture is our foundation. We are a fully remote, people-first organization built on trust and accountability. Our engagement data far exceeds global benchmarks:

• 82% employee engagement (vs. 73% global).
• 94% of employees are proud to work for Securly (vs. 81% global).
• 91% rate manager effectiveness as high (vs. 77% global).

• High-Impact AI Support
  :
  Support Securly’s student safety AI suite by accurately reviewing and categorizing potentially harmful online activity.
• Safety Protocol Mastery
  :
  Execute complex communication processes with the Student Safety Group to proactively prevent harm and promote student well-being.
• Queue & Metric Excellence
  :
  Maintain consistent ownership of the online alert queue, meeting rigorous goals for response time, documentation accuracy, and resolution quality.

• 30 Days
  :
  Complete comprehensive training on Securly’s AI safety suite, emergency communication protocols, and internal support software.
• 60 Days
  :
  Independently manage the live alert queue while maintaining high accuracy in identifying harmful vs. non-harmful content.
• 90 Days
  :
  Master all emergency escalation workflows; independently manage communications with school districts via email and phone.
• 6 Months
  :
  Identify recurring student behavior patterns or emerging digital trends and contribute improvements to internal safety documentation.
• 12 Months
  :
  Serve as a trusted subject matter expert; consistently meet or exceed expectations and provide insights to evolve safety technology.

• Incident Analysis
  :
  Review potentially harmful online activity flagged by AI and decide on appropriate intervention levels.
• Crisis Response & Communication
  :
  Manage emergency protocols and communicate with school districts via email or phone to prevent harm.
• Operational Queue Management
  :
  Actively monitor the real-time online queue to ensure no critical incident is missed.
• Da…