ServiceNow IRM/GRC Technical Engineer – Archer Migration
Job in
Charlotte, Mecklenburg County, North Carolina, 28202, USA
Listed on 2026-09-07
Listing for:
Iconma
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
IT Consultant, Technical Support, Systems Engineer, IT Project Manager
Job Description & How to Apply Below
Service Now IRM/GRC Technical Engineer – Archer Migration
Our client, an IT Services and Consulting company, is looking for a Service Now IRM/GRC Technical Engineer – Archer Migration for their Charlotte, NC location.
Responsibilities:- Configure and develop Service Now IRM/GRC capabilities supporting the Archer-to-Service Now migration and modernization effort.
- Collaborate onsite with AMEX technical stakeholders on technical story elaboration, implementation planning, workflow design, and solution validation.
- Build POCs and rapid prototypes to validate technical approaches and accelerate delivery decisions.
- Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flow Designer flows, integrations, reports, and dashboards.
- Support REST/SOAP integrations, Integration Hub, import sets, transform maps, migration validation, and technical defect resolution.
- Participate in Agile ceremonies, estimation, code reviews, unit testing, system testing, deployment, and hypercare.
- Coordinate closely with the offshore technical pod and technical lead to maintain consistent implementation standards and delivery continuity.
- Service Now CSA, CAD, or CIS-IRM / Risk and Compliance certification preferred
- 2-4+ years of Service Now configuration or development experience.
- Hands-on Service Now IRM/GRC implementation or technical configuration experience.
- Strong JavaScript and Service Now scripting experience.
- Experience with Flow Designer, Integration Hub, REST APIs, Business Rules, Client Scripts, Script Includes, UI Policies, reports, and dashboards.
- Ability to work directly with client technical stakeholders in an onsite delivery setting.
- Experience supporting Agile technical delivery, testing, deployment, and production stabilization.
- Minimum 4 years experience in cloud environments (AWS, GCP, Open Shift, or comparable private cloud).
- Team context: 1 of 3 onsite technical engineer positions on a 13-member Service Now IRM technical delivery pod (3 onsite + 10 offshore) supporting AMEX's Archer-to-Service Now IRM migration.
- Experience with Claude or related AI-assisted development/engineering tooling - highly preferred.
- Based in North Carolina or able to support onsite delivery in North Carolina - highly preferred.
- Archer-to-Service Now migration or broader GRC platform migration experience.
- Financial Services and regulated-enterprise delivery experience.
- Service Now CSA, CAD, or CIS-IRM / Risk and Compliance certification preferred.
- Engagement terms: 1-year assignment duration;
- Years of
Experience:
16.00 Years of Experience - Top
Skills Required: - Service Now IRM/GRC configuration & development
- Strong JavaScript / Service Now scripting
- Cloud experience (AWS/GCP/Open Shift) - 4+ yrs
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
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