Lead Site Reliability Engineer; NC, NJ

Our client, a leading organization in the financial services industry, is seeking a Lead Site Reliability Engineer (NC, NJ) to join their dynamic team. As a Lead Site Reliability Engineer (NC, NJ), you will be an integral part of the Engineering Department supporting innovative service delivery. The ideal candidate will demonstrate strong communication skills, a proactive mindset, and a passion for driving reliability and excellence, which will align successfully within the organization.

Job Title: Lead Site Reliability Engineer (NC, NJ)

Location: Charlotte, NC (On-site)

Pay Range:

What's the Job?

• Lead the development and implementation of SRE best practices to enhance system reliability and performance.
• Generate and maintain Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets to monitor and improve service quality.
• Collaborate with cross-functional teams to design blameless post-mortems, role-playing scenarios, and error handling strategies.
• Support offshore teams by providing guidance and ensuring adherence to reliability standards.
• Influence and shape the culture and approach of the SRE team, fostering continuous improvement and innovation.

What's Needed?

• Proven experience in Site Reliability Engineering or related roles, with the ability to start SRE tasks from the ground up.
• Strong coding skills in any programming language, with a background in development or Dev Ops being advantageous.
• Understanding of SLI/SLOs, NALSD, and experience in generating and maintaining reliability metrics.
• Excellent soft skills, including confidence in storytelling and the ability to communicate technical concepts effectively to business stakeholders.
• Inquisitive mindset with a passion for driving system reliability and improving customer experience.

What's in it for me?

• Opportunity to influence and set the culture for a pioneering SRE team.
• Engagement in meaningful projects that impact customer satisfaction and service quality.
• Collaborative work environment that values innovation and continuous learning.
• Chance to work with a talented team dedicated to excellence and reliability.
• Potential for career growth within a forward-thinking organization.