ITIL Incident & Change Manager — Service Reliability
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-09-07
Listing for:
Charlotte, North Carolina
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
IT Support, IT Business Analyst, IT Project Manager, Systems Administrator
Job Description & How to Apply Below
Charlotte Area Transit System (CATS) is seeking an ITIL Incident & Change Management Administrator to coordinate incident and change processes within the Technology Department. The role ensures governance and documentation across enterprise environments and collaborates with technical teams to improve service delivery.
Minimum qualifications include a Bachelor's degree and 2 years’ IT operations experience; ITIL familiarity is preferred.
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