Technology Resilience Analyst

Our clientis seeking a dedicated and skilled Technology Resilience Analyst to join their dynamic team. As a Technology Resilience Analyst, you will be instrumental in supporting the Technology Resilience program by collaborating with various teams including infrastructure, cloud, application, database, cybersecurity, and platform specialists. The ideal candidate will demonstrate strong problem-solving abilities, excellent communication skills, and a passion for technical excellence, aligning seamlessly with the organization’s commitment to innovation and resilience.

Job Title: Technology Resilience Analyst

Location:Charlotte, NC
- Hybrid

• Partner with cross-functional teams to enhance the organization’s ability to respond to, recover from, and learn from technology disruptions.
• Participate actively in technical discussions across multiple domains including servers, databases, networking, storage, cloud platforms, and backup technologies.
• Translate complex technical information into clear, actionable insights for engineering teams and senior management.
• Develop and produce high-quality recovery test reports and executive presentations to support continuous improvement efforts.
• Drive remediation initiatives following incidents and recovery exercises to strengthen organizational resilience.

• Experience supporting infrastructure, cloud operations, disaster recovery, backup and recovery, or related technical disciplines.
• Strong troubleshooting and analytical skills with the ability to operate comfortably in a fast-paced environment.
• Excellent written and verbal communication skills to effectively convey technical concepts.
• Proficiency with SNOW BCM Module and creating SNOW dashboards is a plus.
• Ability to understand and participate in technical discussions involving servers, databases, networking, storage, and enterprise applications.

• Opportunity to work in a collaborative and innovative environment focused on technological resilience.
• Engage in meaningful projects that impact organizational stability and growth.
• Develop your technical expertise across multiple domains and platforms.
• Contribute to a culture that values diversity, inclusion, and continuous learning.
• Be part of a forward-thinking organization committed to professional development and success.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay