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Hybrid Support Analyst: Client Success & Troubleshooting
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-09-09
Listing for:
Passport, Inc.
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Passport, Inc. in Charlotte, NC, is seeking a Support Analyst in a full-time hybrid role to assist enterprise clients and end users with our app platform. You will address inquiries, troubleshoot problems, and collaborate with Client Success, Engineering, Product, and Sales teams.
You will juggle multiple cases, provide actionable advice, and aim for exceptional service to 500+ enterprise clients and over 1 million users worldwide.
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