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OR Clinical Equipment​/Vendor Relations Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: 105 Carolinas Medical Center
Full Time position
Listed on 2026-09-18
Job specializations:
  • IT/Tech
    IT Support, Systems Engineer, Medical Imaging
Salary/Wage Range or Industry Benchmark: 35.5 - 53.25 USD Hourly USD 35.50 53.25 HOUR
Job Description & How to Apply Below

Department: 37703 Carolinas Medical Center:
Mercy - Surgery Room Status:
Full time Benefits Eligible:
Yes Hours Per Week: 40 Schedule Details/Additional Information:
Days Pay Range: $35.50 - $53.25

Major Responsibilities
  • Ensures availability and readiness of surgical navigational equipment, imaging systems, and accessories,
  • Setups and assists in image acquisition through O-Arm, or in retrieving appropriate scans from PACS
  • Assists surgical team in planning and room setup of navigation cases
  • Ensure images and store points are loaded and accessible,
  • Positions equipment for case, registers patient, and operates system (as required)
  • Assists with and/or delivers in-service education sessions to equipment users, in assigned clinical units, all shifts.
ENDOSCOPIC/ROBOTIC SURGERY SUITE VIDEO, INTEGRATION, AND TELECONFERENCING SYSTEMS SUPPORT AND OPERATION
  • Per surgery schedule, ensures availability and readiness of endoscopic/robotic surgery suite video, integration, and teleconferencing systems and accessories,
  • Assists surgical team in planning and room setup of endoscopic/robotic video and/or teleconferencing systems, including signal routing to displays, printers, storage devices, and teleconferencing systems
  • Positions and prepares systems for case, and operates equipment (as required)
  • Assists with and/or delivers in-service education sessions to equipment users, in assigned clinical units, all shifts.
MAINTENANCE & OTHER CLINICAL EQUIPMENT SUPPORT
  • Performs routine maintenance checks, updates, and back-ups on assigned equipment, per department and manufacturer procedures.
  • Functions as system administrator for assigned equipment.
  • Provides first-look troubleshooting for assigned equipment. As required, escalates issues to in-house support departments (Clinical Engineering, Information Systems, etc.) and/or vendor. Acts as key Surgical Services contact with external department for open issues
  • Coordinates scheduled maintenance or other work performed by outside vendors or in-house support departments.
  • As assigned, assists Surgery associates in set-up and operation of other OR equipment (e.g. surgical microscopes, Argon beam, Cusa, Robotic). Maintains a detailed inventory log of broken equipment or out for service. Timely follow-up to Specialty Resource or Clinical Manager or Director for any potential equipment downtime that could cause surgical case cancellation or delays.
Education/Experience Required
  • Associate’s degree in electronics, computer or biomedical equipment technology, or equivalent training.
  • Five or more years experience supporting a wide diversity of medical equipment and systems used in surgical procedures.
Knowledge, Skills & Abilities Required
  • Ability to troubleshoot technology issues, including PC-based medical instrumentation.
  • An understanding of A/V concepts in order to properly route and troubleshoot video signals.
Physical Requirements and Working Conditions
  • Flexible hours according to customer needs with inclusion of calls.
  • Ability to demonstrate a commitment to patient focused care.
  • Ability to prioritize independently and respond to multiple simultaneous requests.
  • Ability to work in a fast paced environment with established time constraints and in difficult situations.
  • Maybe exposed to hazardous materials and life threatening diseases.
  • Ability to transport objects from one location to another.
Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills,…

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