Cyber Security Analyst

Department:
Charlotte Area Transit System Department Salary: $81,226.00 - $ Commensurate with Experience Thank you for your interest in joining the team that keeps Charlotte moving, at a very exciting time for our organization. At the Charlotte Area Transit System (CATS), we're committed to delivering safe, reliable, and innovative transit services for our growing community, and we value employees who bring professionalism, passion, and a commitment to public service.

This position is currently employed by CATS, a department of the City of Charlotte. With the passage of the PAVE Act and last year’s sales tax referendum, CATS is preparing to transition from a City department to the newly created Metropolitan Public Transit Authority (MPTA). The MPTA was established to strengthen regional transit governance, improve accountability, and support long-term investment in mobility.

It's an important and exciting step forward for transit in our region. Employees hired into this role will remain City employees through December 31, 2026, and will transition to MPTA employment on January 1, 2027. Benefits and compensation will follow City provisions through 2026 and shift to MPTA provisions in 2027, with clear information shared in advance. Your core duties, reporting structure, and daily responsibilities will remain consistent, with no break in service.

If anything delays the transition, your City employment, including compensation and benefits, will remain in place until the move to the MPTA occurs. The creation of the MPTA positions us for a more modern, sustainable, and efficient transit system, one that can better support the Charlotte region for decades to come. We're excited about what’s ahead and appreciate your interest in being part of it.

The Cyber Security Analyst supports cybersecurity operations for the Charlotte Area Transit System (CATS) by monitoring systems, analyzing potential threats, and assisting with protection of enterprise and operational technology environments. This position helps maintain secure and reliable technology services supporting a 24/7 transit organization. The role investigates security alerts, assists with incident response activities, and supports vulnerability management and compliance efforts.

The Cyber Security Analyst collaborates with infrastructure, applications, and service desk teams to identify risks and strengthen organizational security practices. Working under general direction, this position applies professional judgment while performing technical security analysis and operational support activities.

• Monitor systems and security tools for suspicious activity.
• Review alerts generated by security monitoring platforms.
• Investigate anomalies and potential threats.
• Escalate incidents according to established procedures.
• Maintain awareness of evolving threat conditions.

• Assist with investigation of cybersecurity incidents.
• Collect and analyze system and event data.
• Support containment and remediation activities.
• Document investigative findings.
• Participate in post-incident reviews.

• Assist with vulnerability scanning activities.
• Track remediation efforts across technology teams.
• Verify corrective actions.
• Support risk tracking and reporting.

• Assist with implementation of security controls.
• Support access reviews and account security practices.
• Help maintain monitoring and detection tools.
• Promote secure operational practices.

• Maintain security documentation and operational records.
• Support audits and compliance reviews.
• Document procedures and investigation activities.
• Contribute to…